pursuant to art. 13 of Italian Legislative Decree 196/2003 (hereinafter Privacy Code), and with reference to the personal data our company will collect from you, we hereby provide you with the following information concerning their processing:
1. Purpose of personal data processing
a) Personal data are processed solely to ensure the correct and complete performance of our activity and related activities (including but not limited to the fulfilment of all tax, and accounting obligations, compliance with law, EU regulations and standards, provisions issued by authorities, supervisory and control bodies); provide one or more services and/or carry out operations contractually agreed with you; exercise or defend a right, even through an attorney, in extrajudicial, administrative, or judicial proceedings; verify and assess the results and trends of the relations in progress and related risks; reply to information or clarification requests from customers and/or third parties to the extent permitted by law; operational requirements; internal audits; electronic payment tools; insurance services).
b) Personal data are processed for informative purposes, the formalisation of information requests, preparation of quotations and proposals, mailing lists, commercial and statistical activities, invitations to events, customer satisfaction surveys, pursuant to art. 130, paragraph 4, until the party concerns objects, in the forms pursuant to art. 7 of the Privacy Code (shown below).
2. Personal data processing methods
a) data are processed by means of the operations or set of operations indicated in art 4 paragraph 1, letter a) of the Privacy Code: collection, recording, organisation, keeping, interrogation, elaboration, modification, selection, extraction, comparison, use, interconnection, blocking, communication, diffusion, deletion, and destruction of data.
b) These operations may be carried out with or without the help of electronic or automated media, taking all the security measures to minimise the risk (even accidental) of data loss or destruction, unauthorised access, or processing non-compliant with the purposes of data collection.
c) personal data are processed by the holder and/or manager and/or the appointed processors.
3. Data provision
The provision of personal data is required for the purposes described in section 2 and for carrying out the activities specified in section 1.
4. Refusal to provide personal data
Refusal to provide personal data in the case described in section 3 will make it impossible to carry out the activities described in section 1.
5. Disclosure of personal data
For the purposes described in section 1, personal data can be disclosed to processors, external collaborators and consultants and, in general, to all those subjects the disclosure to whom is necessary for the proper fulfilment of the purposes described in section 1.
6. Dissemination of personal data
Personal data can be disseminated (even through the company’s website).
7. Transfer of personal data abroad
Personal data may be transferred to non-EU countries for the purposes described in section 1.
8. Rights of the party concerned
Art. 7 of the Privacy Code grants specific rights to the interested party, who is entitled to receive confirmation as to the existence or non-existence of his/her personal data and to their communication in intelligible form; the party concerned is entitled to obtain information concerning about the origin of personal data, the purposes and methods of processing, the logic applied; the identity of the holder and subjects to whom the data can be disclosed. Moreover, the party concerned is entitled to obtain the updating, rectification, integration of data, the cancellation, transformation into anonymous form or blocking of data processed unlawfully, as well as certification that said operations have been notified to those to whom the data were communicated or disseminated, unless this requirement proves impossible or involves the use of resources manifestly disproportionate to the protected right. The party concerned is entitled to object personal data processing for legitimate reasons, although pertinent to the purpose of collection, as well as the processing of personal data for sending advertising or direct sales materials or for carrying out market research or communication.
9. Personal data holder
The personal data holder is Hotel Savoia Genova srl, with headquarters in Genoa in Via Arsenale di Terra 5 - 16126
The personal data manager is Mr Gabriele Fortunato
Cookies are used on our website to give users a better browsing service and experience.
What are cookies?
Cookies are small text files sent from the website to the terminal of the party concerned (usually the browser), where they are stored before being referred back to the website upon the same user's next visit. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses or capture email addresses. Each cookie is unique to the user's web browser.
What cookies do we use?
Technical session cookies
The cookies used on the website http://www.planetariahotels.com, http://grandhotelsavoia.com are used for computer technology authentication or to monitor sessions, and to store specific technical information regarding the users that access the server of Blastness, the website maintenance and hotel booking service provider.
Pursuant to Article 122, paragraph 1, of the Privacy Code (in the formulation in force after the entry into force of legislative decree 69 / 2012), "technical" cookies can be used even in the absence of consent.
For maximum transparency, below we provide a number of technical cookies and specific cases of activity on the website:
• Cookies implanted in the user/contracting party's terminal directly (that will not be used for other purposes) such as session cookies used for on-line booking on the website, authentication or customisation cookies (for example, the choice of the browsing language); these cookies remain active only for the duration of the session.
• Cookies used to statistically analyse accesses/site visits (the so-called "analytic" cookies) that are exclusively used for statistical purposes (not for profiling or marketing) and to collect aggregate information without the possibility of tracing back to the identification of the individual user. In these cases, since current legislation requires that, when using analytic cookies, the user is given clear and adequate instructions to easily oppose implementation of such (including any mechanisms to make the cookies anonymous), we give instructions on how to disabled installed cookies below. The duration of analytic technical cookies is 30 minutes.
Third-party cookies are code parts set by a website different than the website you are currently browsing. This involves the transmission of cookies from third parties. Management of information collected from "third parties" is goverend by the relative information notices to which we ask you to refer. For greater transparency and for convenience, we provide the information on the types of cookies used by third party service providers, purposes, retention period and the third parties who retain and access the information on our websites:
|Google Analytics https://support.google.com/analytics/answer/6004245?hl=it||STATISTICS
Google Analytics is a Google analysis tool that helps website and app owners understand how visitors interact with the contents of their website (pages visited, browsing time, etc.) by providing useful statistics designed to optimise and improve the browsing of the website without identifying the browser.
|_utma 2 years
_utmt 10 minutes
_utmb 30 minutes
_utmc until the session is closed
_utmz 6 months
_utmv 2 years
|Google Adwords https://support.google.com/adwords/answer/2407785?hl=it||PROFILING
Favours the research on Google services offered by the hotel without collecting or monitoring information capable of personally identifying a user
How to modify settings on the cookies
Most browsers allow to clear cookies from your computer hard drive, block acceptance of cookies or receive a warning before a cookie is stored.
Therefore, to remove cookies we encourage you to follow the instructions on the pages of the various browsers:
- Chrome: https://support.google.com/chrome/answer/95647?hl=it
- Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
- Internet Explorer: http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9
- Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT
What happens if the cookies are disabled?
Nevertheless, if you block or erase cookies, it may not be possible to reset previously specified preferences or customised settings, and our capacity to customize the user experience will be limited.