Your staff are very interested in the guests to please them and provide excellent service. I felt well cared for.

En general todo muy bien. Cerca del metro , tren y autobús.

reception staff most gracious and helpful

Poor lift system. All 3 lifts responded to each call, so it was very inefficient and very slow. Had to wait long time each time.

Tenía reserva en el Hotel Continental de Génova y me hicieron un up grade al Gran Savoia
Excelente en todo sentido quedamos gratamente sorprendidos con el buen servicio

L’équipe de l’accueil Notamment katlen ont été super pour nous aider à faire la surprise à nos amis qui se sont mariés et changer la chambre. Idem pour la personne qui a ouvert la chambre et porter les bagages.
Mercii

Bit disappointed in September to have a room with no view

Our room was not made up one day but was done within 10 minutes of our request

Fresh orange juice at breakfast would be welcome

Grande gentilezza e professionalità